Neovox at Customer Contacts in Finance 2019

Ms. Yulia Yurakova, Neovox Project Development Manager, made a presentation at Customer Contacts in Finance 2019 with the report titled “Optimizing the process of launching pilot campaigns in banks, or how to efficiently and quickly scale a project in a contact center?”. The event was held in Moscow from November 19 to 20, 2019 at the Holiday Inn, Sokolniki.

In the presentation, Yulia talked about how to structure project management information and turn it into a working tool that can significantly reduce the time it takes to launch a new product and minimize the risks of errors during the launch process for banking companies.

Ms. Yulia Yurakova said,” The participation in the forums helps us to compare our developments with the experience of other companies, which is very important, as it is one of driving forces of development. We were very pleased that the topic aroused such keen interest in the audience. The work continues, and there is confidence that next year we will become even more effective in our work and will be able to introduce new interesting topics to the market based on the experience of successful cooperation with our dear customers ”