Ms. Elena Gubanova, the head of the contact center has noted, “2020 has become a landmark year for the history of the country, the world and Neovox as well. We are celebrating our 10th anniversary and the opening of the new site. Despite the unstable situation in the country, our company continues to confidently develop and expand. Now, we have to take serious steps to develop a new site, and to form a team that will be the heart of our friendly company. I am sure that in the near future, the Lipetsk site will be one of the best and most effective Neovox sites".
Neovox (ex. Newcontact) — one of the largest outsourcing contact centers in Russia, is among the TOP 10 market leaders. Neovox provides a wide range of services for processing requests in voice and non-voice communication channels, acts as a partner of the largest Russian and foreign companies in customer service issues. Customers are government organizations, leading banks, insurance companies, online stores, and logistics companies. Since August 2019, the company has been operating under the brand Neovox.