Neovox is the gold sponsor of the Customer Contacts World Forum
For over 19 years, the Customer Contacts World Forum has served as the main platform for dialogue, discussion and exchange of experience between experts and industry professionals. Our company was represented by its own booth at which we acquainted our current and potential clients with the work of our contact center. Neovox (ex. Newcontact) — one of the largest outsourcing contact centers in Russia, is among the TOP 10 market leaders. Neovox provides a wide range of services for processing requests in voice and non-voice communication channels, acts as a partner of the largest Russian and foreign companies in customer service issues. Customers are government organizations, leading banks, insurance companies, online stores, and logistics companies. Since August 2019, the company has been operating under the brand Neovox.