The fact that the project will operate at one of the youngest Neovox sites in Saransk indicates a high level of technological development of the company. High and uniform quality standards for project management are being used at any production site of the company, regardless of the duration of its work.
Ms. Tatiana Kaplanova, Deputy General Director has noted: "We are very pleased to know that one more bank has entrusted Neovox to sell its products and services to potential customers. We see it as the result of the customer's high assessment of our experience and expertise in conducting telemarketing projects. And this was previously confirmed by a successfully conducted pilot."
We wish our colleagues success and new heights of excellence in their performance!
Neovox (ex. 2019 Newcontact
) is one of the largest outsourcing contact centers in Russia, one of the TOP-10 market leaders. There are 8 contact centers in the Russian Federation, the Company employs more than 3,000 people. Neovox provides a wide range of services for processing calls in voice and non-voice communication channels, acts as a partner in the largest Russian and foreign companies in customer service. Our customers are government organizations, leading banks, insurance companies, online stores, and logistics companies. Since August 2019, the Company has been operating under the Neovox brand.